Arbor Parent App
Hayes Primary Arbor Parent App URL: https://hayes-primary-bromley.uk.arbor.sc/?/home-ui/index
The Arbor Parent App is our chosen Parent App for managing pupil and parent information.
All parents/guardians can have access to this app by visiting our school URL, and clicking 'first time logging in'. We have provided a document below with your step-by-step guide to logging in, as well as a video, which shows how to log in, and navigate your child's profile, on both mobile and desktop devices.
Troubleshooting and FAQs:
If you are unable to log in, please email the school office with your child's date of birth, and the email you wish to use.
Q. My changes are showing as pending
A. The school must accept all changes made, this is to provide an extra level of security
Q. I can only see one of my children
A. Check the 'how to' video for verifying children and navigating between children. If you are still having difficulty, please contact the school office to ensure that all of your children are properly linked
Q. I have added a contact, and now I cannot see them or make changes
A. This is a built-in protection. For changes once contacts are added, you will need to contact the school office
Arbor has a wealth of information for parents using the Parent App. You can visit their help site here: https://support.arbor-education.com/hc/en-us/categories/360003289557-Parent-Portal-and-Arbor-App-as-a-parent